Community Group FAQs

FAQs relating to group registrations and participation

Visit the Community Lottery portal sign in and select the ‘Forgot your password?’ hyperlink at the bottom left.

This hyperlink will then ask you to provide the nominated email address for your lottery account and then will send a new password to that email address. Once logged in again, you will then be asked to create a new password.

If you are still having issues logging in, please contact us.

To allow us to process this request, we ask that you provide us some additional information as outlined below:
1. Register the new primary contact’s email and password at this link.

2. Click on 'Register Group' and enter in your groups details.

3. They will be asked to provide proof of ownership transfer by uploading a document on your organisation’s letterhead and signed by a member of the group who has authority to approve.
4. In the system, we’ll update your group’s details and the new primary contact can login and complete the group’s registration.

General FAQs

There are 700,000 tickets available for sale at $2 per ticket in this year's Community Lottery.

Safe and contactless fundraising for our groups, 24/7. Quick and easy ticket purchasing and ticket bundles are available for bulk ticket purchases - saving time and better for the environment than paper tickets.

The Community Lottery will be back in 2024, dates to be confirmed. Register your interest to be notified of the next Community Lottery.

The Community Lottery team will notify all prize winners within 4 days after each draw.

For full list of key dates, click here.

All prize winning ticket numbers will also be published on the website and The Advertiser (Adelaide) 4 days after the prize draws. You can view the prize winners here.

Unfortunately we do not currently offer the option of using PayPal to buy tickets but we’re investigating adding this as a payment option.

Who do I contact if I have a question?

You can contact the Community Lottery team by filling out the Contact form or emailing us at

If it's an urgent query, call us on 13 11 82.